Privacy Policy

Privacy Policy

Effective Date: April 6, 2026 Last Updated: April 6, 2026

Vacation Club Promo (“we,” “us,” “our”) operates vacationclubpromo.com. This policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

When you interact with our website or booking process, we may collect:

Information you provide directly: Name, email address, phone number, mailing address, date of birth, marital status, household income range, employment status, and travel preferences. This information is collected during the qualification and booking process.

Automatically collected information: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. We collect this through standard web analytics (Google Analytics 4).

Cookies: We use cookies for website analytics (GA4) and to remember your preferences. You can disable cookies in your browser settings, though some site features may not function properly without them.

How We Use Your Information

We use collected information to:

  • Determine your eligibility for promotional resort packages
  • Process and manage your resort booking
  • Communicate with you about your reservation (confirmation, reminders, changes)
  • Send your booking agreement via DocuSign for electronic signature
  • Share your qualified booking information with our resort partners so they can confirm your reservation
  • Improve our website and services
  • Comply with legal obligations

Third Parties We Share Information With

We share your information only with parties directly involved in fulfilling your booking:

Resort partners (Sandos Resorts, Villa del Palmar / Villa Group, Krystal International Vacation Club) receive your booking details and qualification information to process your reservation.

DocuSign processes your electronic booking agreement.

Payment processors handle any payments related to your booking.

Google Analytics receives anonymized website usage data.

We do not sell your personal information to third parties. We do not share your information with unrelated marketers or advertisers.

Data Retention

We retain your booking and qualification information for up to 3 years after your most recent interaction to support any follow-up inquiries, rebooking requests, or dispute resolution. After that period, records are deleted or anonymized.

Website analytics data is retained according to Google Analytics’ standard retention policies.

Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information (subject to legal retention requirements)
  • Opt out of marketing communications

To exercise any of these rights, contact us at contact@vacationclubpromo.com.

Security

We use industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure third-party processors, and access controls on stored data. No system is 100% secure, but we take reasonable precautions to protect your information.

Children’s Privacy

Our services are intended for adults age 30 and older. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this policy as our services evolve. Material changes will be posted on this page with an updated effective date.

Contact

Questions about this privacy policy? Contact us at:

Email: contact@vacationclubpromo.com Phone: (386) 255-0535

Vacation Club Promo is operated by Bowman Web Services LLC, Port Orange, Florida.