Mexico · Puerto Morelos, Riviera Maya
Hyatt Ziva Riviera Cancun — All-Inclusive Vacation Package
Family All-Inclusive at the Riviera Maya's Northern Gateway.
Beachfront at Puerto Morelos with an adults-only Zilara section on the same property — Explorer's Club for kids, eight restaurants, swim-out suites, and 30-minute access from CUN.
438
Rooms
9
Pools
8
Restaurants
Oceanfront Waterpark
Water Park
Before you scroll any further
Standard Couples Rate
$2400
You Save
$???
Your Promo Rate
$???
✓ All meals
✓ All drinks
✓ Both resorts
✓ 14 pools
✓ Beach access
✓ Nightly entertainment
Check My Dates
Book before rates rise
What's Included
👨👩👧 Children 3 & under stay free — promotional package covers 2 adults + 2 children
Fully all-inclusive. Every meal, every drink, every activity — plus room service 24/7.
8 Restaurants
9 Pools
Room Service 24/7
Premium Open Bar
Riviera Cancún Beach
Nightly Entertainment
Oceanfront Waterpark
ZivaZen Spa
Camp Hyatt Kids Club
Fitness Center
Watch the Resort
Getting There
Plan your arrival — transfers not included.
Airport
CUN — Cancún International
~25 min south via Hwy 307
Typical Fare
$30–$50 RT RT
Shared shuttle round-trip
Transfer
Not Included
Book through your travel agent or hotel concierge
Frequently Asked Questions
What's included in the all-inclusive package?
All meals at the resort’s restaurants and buffets, snacks throughout the day, unlimited domestic and premium-brand drinks at all bars, room service (hours vary by property), non-motorized water sports, fitness center access, daily entertainment and pool/beach activities, and all resort taxes and service fees.
What are the qualification requirements?
Married couples ages 30–68, cohabitating couples ages 30–60, same-sex married couples ages 35–60, and single travelers ages 35–65. Combined household income $50,000 USD/year or higher. U.S. or Canadian residents (Quebec excluded). All adults must attend a 120-minute resort club presentation during the stay.
What is the 120-minute resort club presentation?
All adults attend a 120-minute sit-down with a resort club representative who explains the vacation club membership program. You don’t have to buy anything — most guests don’t. It runs once during your stay at a scheduled time, leaving the rest of your trip free.
What if my first-choice resort isn't available?
The resort reserves the right to substitute within the same destination zone if your dates aren’t available. Substitutions are always comparable-or-better properties in the same brand family. We confirm your resort assignment 30–60 days before arrival. If you’d rather wait or change dates, the 24-month travel-credit window applies.
How does the airport transfer work?
Round-trip airport transfers are included on most VCP packages. You’ll be met at arrivals after customs and driven directly to the resort, then picked up at departure. Transfer confirmation details are sent 7 days before your trip.
Can we add nights, extra adults, or extra kids?
Yes. Extra nights at $125/adult/night and $47/kid (ages 3–12)/night. Maximum 3 extra nights on most packages, peak/off-peak only. Kids under 3 stay free. Additional adults beyond two are $125/night. Contact us for multi-room family quotes.
What's NOT included?
Premium liquor brands above the included list, spa treatments, off-property excursions, motorized water sports, golf, gratuities, international phone calls, minibar restocks, and the optional resort club membership pitched at the presentation.