Sandos Caracol Eco Resort — Riviera Maya All-Inclusive
Eco Resort. 5+ Cenotes. 29 Water Slides. Monkeys Included.
All-inclusive at Sandos Caracol Eco Resort & Water Park — 955 rooms in the Riviera Maya jungle, 5+ natural cenotes, a 29-slide aquapark, 9 restaurants, and free-roaming spider monkeys and coatis. Couples, families (kids 4–12), or Adults-Only Select Club.
How Much Will You Save?
Hotels.com vs Our Promotional Rate
Live Hotels.com rates checked for 2 adults, same dates. Average of Easter & Christmas shown for High Season.
| Season (5 Nights) | Hotels.com Rate | Our Rate | You Save |
|---|---|---|---|
| Low Season | $1,950 | $675 | $1,275 65% OFF |
| Regular Season | $2,200 | $975 | $1,225 56% OFF |
| High Season | $4,100 | $1,175 | $2,925 71% OFF |
2026 Promotional Pricing
Base package includes 2 qualifying adults + 2 children (12 or younger at check-in) in a Deluxe Family Suite. Children 13 and older are considered adults. Pricing valid for 3–5 night stays. Extended stays of 6–7 nights available at additional per-person rates.
Promotional rates require qualification. See requirements →
Low Season
Aug 31 – Dec 20, 2026
- 3 Nights$435
- 4 Nights$555
- 5 Nights$675
Regular Season
Jan 5 – Mar 27 & Apr 13 – Aug 30
- 3 Nights$615
- 4 Nights$795
- 5 Nights$975
High Season
Easter: Mar 28 – Apr 12 · Christmas: Dec 21 – Jan 4
- 3 Nights$735
- 4 Nights$955
- 5 Nights$1,175
Qualification Requirements
These are set by the resort — all criteria must be met to receive the promotional rate.
You Qualify If
- Married or cohabitating couple — at least one partner must be between 28 and 70 years old at the time of the presentation
- Combined annual household income of $60,000+ USD
- Full-time employed with a legally recorded job (part-time does not qualify). Retirees accepted only if one partner has a legally recorded job — pensions and retirement income alone do not qualify.
- At least one valid personalized major credit card: Visa, Mastercard, Amex, or Discover. Digital, corporate, extension, debit, or debit-as-credit cards are NOT accepted.
- U.S. citizen (excluding Puerto Rico) or Canadian citizen (excluding Quebec/Montreal). At least one partner must be a natural-born citizen with birth certificate or passport as proof. If one partner is not natural-born, they must hold citizenship or permanent residency (temporary residence does not apply).
- Valid photo ID (passport or driver's license without federal restrictions) with signature, age, and matching address for both partners
- Both adults must speak, read, and write fluent English or Spanish and be able to sign a legally binding agreement without a translator
- Both adults attend the 90–120 minute sales presentation together
- $750 USD refundable guarantee deposit on credit card at check-in — canceled when you check out having met all requirements
- First night of travel must be at a Sandos hotel
Cannot Qualify If
- Travel agency employees, current or former vacation club employees, or retired persons without a qualifying employed partner
- Single travelers — this promotion is for couples only
- Anyone who has ever attended a Vacation Club sales presentation at any Sandos hotel, including current or former members of the hotel chain's Vacation Club
- Attended or will attend a sales presentation at another hotel within 30 days before, during, or 30 days after your Sandos stay
- Arrived at the same destination at any time before for a similar promotion
Important Notes
- It is the guest's responsibility to contact the hotel concierge to schedule the 90–120 minute sales presentation appointment.
- The presentation cannot take place on the first or last day of your stay, or on December 25th or January 1st. You also cannot have any other appointments scheduled on the same day as the presentation.
- If your flight arrives very early (12:01 AM – 4:00 AM), please contact us to add the extra night to your package and avoid any complications at check-in.
- Resort taxes are included in the promotional package price.
- Package includes one-way transportation from Cancun International Airport (CUN) to the hotel (approximately 45 minutes). Return airport transfer is available for an additional $100. To schedule airport transportation, call 1-844-366-8385 or +52 998 193 3492 at least 15 days before arrival.
- Children are ages 12 and under at the time of check-in. Any guest age 13 or older at check-in is considered an adult and is charged at the per-night extra-adult rate above — even if they are 12 today and turn 13 before your check-in date. Confirm ages well in advance to avoid surprises.
- By signing the reservation agreement, you accept all terms and conditions. Any verbal or written agreement made outside of the signed reservation letter is not valid. Failure to comply with any requirement will result in cancellation of the promotional rate — guests who wish to remain at the hotel must pay the full rack rate, and no promotional payments will be credited toward that balance.
Two Ways to Stay. One Resort.
Sandos Caracol runs a family side and an adults-only Select Club side on the same property — 955 rooms across 78 jungle buildings. Pick the experience that fits. You still get the full all-inclusive plan, the water park, and every cenote.
Eco Family Side
Rooms built for 2 adults + 2 kids — most include a king plus a set of bunks. Close to the kids club, aquapark, and main pool. Kids 12 and under stay free in the base package.
Select Club · Adults Only (18+)
Private check-in, adults-only pool and beach club, exclusive restaurant access, and a quieter zone of the resort. Perfect for couples who want jungle and cenotes without the kids-club soundtrack.
“Designed for nature-lovers and explorers — surrounded by cenotes, mangroves, and natural lagoons. This is one of the few all-inclusive eco resorts in Mexico.”— Sandos Caracol Nature Resort & Water Park
What's Included
Full all-inclusive plan — every meal, every drink, the aquapark, and the All-Nature Experience program.
See Sandos Caracol in Action
Eight verified video tours and reviews. Tap any clip to watch in the modal — every video ID is real and loads live from YouTube.
“Cenotes are sacred natural sinkholes unique to the Yucatán. Sandos Caracol has more than five on property — accessible from jungle paths inside the resort, not a day trip away.”— The All-Nature Experience
Getting There
One airport. Book it by name — anything else is a long, expensive drive.
Best time: Nov–Apr peak weather and low humidity, May–Jun best value. Avoid mid-Aug to mid-Oct (hurricane season).
See the Resort
Real photos from Sandos Caracol — jungle grounds, cenotes, aquapark, dining, and rooms. Tap any image to view full-size.
See What Guests Are Sharing
Follow @sandoshotels for live resort updates across the Sandos collection.
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Ready to Book Sandos Caracol?
Tell us your dates, departure airport, and how many travelers — we'll screen your qualification, confirm availability with the resort, and send everything you need to lock it in.
Email Us to Check AvailabilityFulfilled by Sandos Caracol Nature Resort & Water Park in Playa del Carmen, Quintana Roo, Mexico. Subject to availability. Limit one promotional package per household. Rates shown are promotional and require attendance of a 90–120 minute ownership presentation; failure to attend or meet qualification criteria voids the discount. Photos and video are property of Sandos Hotels & Resorts and third-party reviewers where credited. This advertising material is being used for the purpose of soliciting sales of timeshare interests or plans.
What's In The Package
What You're Booking
Straightforward. No surprises at check-in.
Your Package
$795
$595 package + $200 resort fee
- 4 nights
- 2 adults + 2 kids (ages 4–12 included)
- All-inclusive — 9 restaurants, 29-slide aquapark, cenotes, jungle activities
- Taxes & fees included
Add-Ons
- Extra adult: $125/night
- Kids 3–12: Included in base package
- Extra nights: up to 3 additional (max 7 nights total)
- Peak and off-peak only — no holiday travel
Pricing and policies confirmed by our partner inventory team. Anything unusual at booking — date conflicts, group size, accessibility — gets handled directly by a human, not a script.