Terms & Conditions
Terms & Conditions
VacationClubPromo.com Effective Date: March 2026
Contact: contact@vacationclubpromo.com · [PHONE]
By accessing this website, contacting us through any channel, or booking a promotional vacation package, you agree to these Terms and Conditions. If you do not agree, do not use this website or our services.
1. About VacationClubPromo.com
VacationClubPromo.com is operated by a licensed Seller of Travel in the State of Florida. We are an independent promotional partner that facilitates discounted all-inclusive vacation bookings at resort properties through resort vacation club preview programs.
We do not own, operate, or manage any resort property. All accommodations, on-site amenities, dining, entertainment, and resort services are provided directly by the resort and its vacation club program.
2. Promotional Package Requirements
All promotional vacation packages require that both qualifying adults attend a single 90–120 minute vacation club sales presentation during their stay. This requirement is non-negotiable and is the basis for the discounted rate.
Key terms:
- The presentation must be scheduled through the hotel concierge after check-in
- The presentation cannot take place on the first or last day of your stay, or on December 25th or January 1st
- No other appointments may be scheduled on the same day as the presentation
- Both qualifying adults must attend the full presentation together
- There is no obligation to purchase a vacation club membership. Your promotional rate is guaranteed regardless of your decision during the presentation.
3. No Purchase Obligation
Guests are under no obligation to purchase a vacation club membership or any other product during or after the presentation. The promotional rate is fully guaranteed the moment the reservation agreement is signed, provided all qualification requirements and package terms are met.
4. Package Is Non-Transferable
Promotional packages are booked in the name of the qualifying couple and cannot be transferred to another person or party. The reservation name must match the guest checking in. Packages cannot be resold.
5. Subject to Availability
All promotional packages are subject to resort availability for the requested dates. Dates are confirmed at the time of booking. Seasonal pricing applies based on the date ranges published on the relevant resort page.
6. Qualification Requirements
All qualification requirements must be met at the time of check-in. Requirements are set by the resort and include but are not limited to:
- Married or cohabitating couple; at least one partner aged 28–70
- Combined household income of $60,000+ USD
- Full-time employment (retirees qualify only if one partner is employed full-time)
- Valid personalized major credit card (Visa, Mastercard, Amex, or Discover)
- U.S. or Canadian citizenship (see resort page for specific exclusions)
- Valid photo ID for both partners
- Fluency in English or Spanish for both partners
- $750 USD refundable guarantee deposit on credit card at check-in
Failure to meet qualification requirements at check-in will result in cancellation of the promotional rate. Guests who wish to remain at the resort must pay the full rack rate. No promotional payments will be credited toward that balance.
⚠️ This section should be reviewed by legal counsel to ensure compliance with Florida Seller of Travel regulations and FTC advertising guidelines regarding material terms disclosure.
7. Refundable Guarantee Deposit
At check-in, the resort places a $750 USD refundable guarantee hold on the guest’s credit card. This is a temporary authorization, not a charge. The hold is released at checkout provided the guest has attended the full presentation and met all terms of the reservation agreement.
8. Cancellation and Refund Policy
- Cancellation requests must be submitted in writing to contact@vacationclubpromo.com
- Cancellations made 30 or more days before check-in are eligible for a full refund minus a $50 administrative fee [VERIFY — confirm current cancellation policy and timeframes]
- Cancellations made fewer than 30 days before check-in are non-refundable [VERIFY]
- No-shows are non-refundable
- Date changes are subject to availability and may incur pricing adjustments based on the new travel season
⚠️ Cancellation/refund terms should be reviewed by legal counsel and aligned with the actual policy used in reservation agreements.
9. Non-Compliance Consequences
Failure to comply with any term of the reservation agreement — including but not limited to failing to attend the presentation, not meeting qualification requirements, or arriving with disqualifying parties — will result in:
- Cancellation of the promotional rate
- Requirement to pay the resort’s full rack rate for the remaining stay
- No credit of promotional payments toward the rack rate
- Forfeiture of the refundable guarantee deposit
10. AI-Assisted Services
VacationClubPromo.com uses artificial intelligence (AI) technology throughout its operations. By using this website or communicating with us, you acknowledge and consent to interacting with AI-powered systems including:
- AI phone assistants (inbound and outbound calls)
- AI chat assistants on this website
- AI-generated text messages and emails
- AI transcription and analysis of all communications
AI-generated information is based on current resort pricing and policies but may contain errors. The signed reservation agreement is the only legally binding document. You may request to speak with a human representative at any time.
11. Recorded Communications
All telephone calls, text messages, chat conversations, emails, voicemails, and other correspondence are recorded, transcribed, and archived for quality assurance, booking accuracy, legal documentation, dispute resolution, and fraud prevention.
By communicating with VacationClubPromo.com through any channel, you consent to recording and AI processing of those communications.
12. Communication Consent
By providing your contact information, you consent to receive communications via phone (including AI-assisted calls), text message, email, and chat. Communications may include booking confirmations, qualification verification, travel reminders, follow-ups, and promotional offers.
To opt out: Reply STOP to text messages. Click unsubscribe in emails. Request removal during phone calls. Opting out of marketing does not affect transactional messages related to existing bookings.
13. Information Sharing with Third Parties
By booking a promotional package, you authorize transmission of your information to:
- The resort — to create and confirm your reservation
- The resort’s vacation club program — to register your booking and schedule the presentation
- Airport transportation providers — for included transfers
- Payment processors — to process payment securely
We do not sell, rent, or trade personal information to unrelated third-party marketers.
14. Limitation of Liability
We act as a promotional booking intermediary between guests and resort properties.
- We are not responsible for resort operations, room conditions, food quality, service levels, weather, flight disruptions, medical emergencies, or lost property
- We make no warranties beyond what is specified in the signed reservation agreement
- Total liability shall not exceed the amount paid to us for the promotional package
Guest responsibilities include: verifying qualification before booking, providing truthful information, obtaining travel and medical insurance, booking flights, ensuring valid travel documents, reading and understanding the reservation agreement, and complying with all resort policies.
⚠️ Limitation of liability language should be reviewed by legal counsel for enforceability under Florida law.
15. Dispute Resolution and Governing Law
- These Terms are governed by the laws of the State of Florida
- Legal disputes shall be handled in Volusia County, Florida
- You consent to the exclusive jurisdiction of the courts in Volusia County, Florida
⚠️ Jurisdiction and dispute resolution provisions should be reviewed by legal counsel.
16. Website Content and Accuracy
Pricing, seasonal dates, qualification requirements, and resort policies are subject to change without notice by the resort. Information provided by AI systems may occasionally contain errors. Photos and descriptions are for informational purposes. The signed reservation agreement supersedes any information on this website.
17. Intellectual Property
All content on VacationClubPromo.com — including text, design, layout, graphics, and code — is proprietary. Resort images and descriptions may be used under license. No content may be reproduced or commercially used without written permission.
18. Changes to These Terms
These Terms may be updated at any time. Changes are posted on this page with an updated effective date. Continued use of VacationClubPromo.com after changes constitutes acceptance.
19. Contact for Disputes
Email: contact@vacationclubpromo.com Phone: [PHONE]
Last Updated: March 2026. These terms are legally binding. By using VacationClubPromo.com, you agree to all terms above.