Terms & Conditions
Updated September 22, 2026. These terms describe new reservation requests. Existing booking records and agreements are retained; this update does not silently amend an executed agreement.
1. Who We Are
VacationClubPromo.com is operated by Bowman Web Services LLC, a Florida limited liability company, as part of the Bowman Web Services network of travel-promotion brands (including SandosPromo.com). Bowman Web Services LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST43529. A $25,000 surety bond is maintained for consumer protection under s. 559.929, Florida Statutes.
2. What We Sell
We offer promotional vacation packages. The resort provides the accommodations and services specified in your offer. We process and support your request.
Complete and sign your reservation request, then pay the package fee shown in your agreement. Your reservation remains pending until we send you the resort’s written confirmation. Please wait for that confirmation before buying non-refundable travel.
Availability and request deadlines depend on the program. A signature, payment, identity check or verification call alone does not confirm a reservation. We do not promise a room hold or confirmation deadline without supplier evidence.
3. Promotional Eligibility
Promotional requirements vary by resort and program. We will explain the requirements for your selected offer before you sign or pay. If eligibility needs clarification, our team can review the request and check other available offers.
Your preferred language does not determine your market, currency, citizenship or residence. These facts are checked separately. Do not assume one program’s requirement applies to every other offer. Unclear requirements or conflicting documents must be resolved before we request your signature or payment. Do not misstate your circumstances to satisfy a requirement.
4. Pricing
Before you sign or pay, your quote must identify our package fee, any separate supplier fees and taxes, each amount and currency, who collects it, and when it is due. Money collected directly by a supplier is separate from our package payment; any refund of that money requires the supplier’s applicable terms or a verified arrangement.
Quotes are for actual travel dates and a specific offer. The agreement must state the price and currency; neither is inferred from your language preference. Do not send card numbers or security codes through forms, chat or email.
5. Cancellations, Changes & Refunds
If the resort declines your reservation request, Bowman Web Services LLC will refund the full package payment it collected for that request. No booking or administration fee will be deducted from that refund. This supplier-rejection refund is separate from the cancellation terms that apply if you choose to cancel.
Customer-requested cancellations, date changes and no-shows are separate from supplier rejection. The applicable terms for your selected offer must be reviewed and disclosed before you sign or pay. Contact us to review those terms; this page does not impose a blanket cancellation penalty or a no-refund policy.
6. Resort Rules Acknowledgment
The reviewed terms for your offer will explain presentation attendance, documents to bring, companion-booking rules and any applicable resort charges. Tell us if you are traveling with people on separate bookings. Questions or discrepancies must be resolved before signature or payment. Nothing in this section limits applicable legal rights or bank and payment-provider dispute rights.
7. Billing & Disputes
Our package payment and any separate supplier payment must be clearly identified in your quote and receipts. Use only the secure payment link for the merchant identified in your agreement. Do not send full card details to our team. For billing questions, contact contact@vacationclubpromo.com or +1 (855) 575-2799. Nothing in these terms limits applicable legal rights or bank and payment-provider dispute rights.
8. Call Recording
Calls with our team and our AI assistants may be recorded for quality, training, and record-keeping, with disclosure at the start of the call. Continued participation constitutes consent where permitted by law.
9. AI Disclosure
We use AI assistants to answer questions and help collect trip details. AI does not confirm rooms and must not infer citizenship, birthplace, immigration status or eligibility from your name, accent, appearance, language, phone number or IP address. You may request human assistance at any time. Uncertain requirements and exceptions need a specific review before an invitation to sign or pay.
10. Resort & Partner Relationships
We are an independent booking service compensated by resort partners and promotional programs. We are not the resort, and we are not a timeshare developer or exit company. Resort names and trademarks belong to their owners. Some links on this site may be affiliate or partner links; they never change the price you pay.
11. Liability
Our total liability for any claim relating to a booking is limited to the amount you paid us for that booking. We are not liable for acts or omissions of the resort, airlines, or other suppliers, or for events beyond our reasonable control.
12. General
These terms are governed by Florida law; venue is Volusia County, Florida. We may update these terms; we retain the version applicable to your agreement and the associated records. Contact: Bowman Web Services LLC, 2280 La Flor Ln, Port Orange, FL 32129 · contact@vacationclubpromo.com · +1 (855) 575-2799.